Operator at the control room
Organisation role · Flexible hours
Sportlaan 12, 6866 NA Heelsum, Netherlands
AdministrationReceptionistEnglishDutch
Animal welfareNature & sustainabilityWellbeing
Dierenambulance Nederrijn
#70163
Scan me or visit www.volunteer.deedmob.com/o/Dierenambulance-Nederrijn1/opportunities/Operator-at-the-control-room/70163 to join
Scan me or visit www.volunteer.deedmob.com/o/Dierenambulance-Nederrijn1/opportunities/Operator-at-the-control-room/70163 to join
Contact person
Elke de LeeuwAsk Elke a question
Summary
As a centralist you are an important spider in our web! You answer the phone and decide whether the animal ambulance should go out or not.Detailed description
The message is received via the telephone exchange. The reporter must be addressed politely and adequately. Some telephone and computer skills are an advantage for this position.
The report must be processed in our Falcon reporting system. One must estimate what action needs to be taken to handle the report or forward it to the ambulance.
The new colleague will be trained internally, including knowledge of the protocols and working methods for both internally and partners such as the fire brigade and Rijkswaterstaat. Oral knowledge of the English language is desirable.
What volunteers need
🗣️ Native language skills
What we will provide to volunteers
💸 Reimbursement of costsAbout Dierenambulance Nederrijn
The main task of the animal ambulance is to help animals in need. These can be animals from nature, but also found pets, whether injured or not. We also drive owners to the vet, boarding house or groomer by appointment. Our working area is in the municipalities of Ede, Renkum, Rhenen and Wageningen,